SHIPPING

Where do you ship from?

All orders are shipped from our warehouse in Poland, with no indication of the contents of the package (orders from EU). We do NOT send our products to: Afghanistan, Cuba, Morocco, North Korea, Pakistan, Poland, Sudan, Syria, UAE.

What shipping methods do you use?

We use Polish Priority Post services for all shipments (registered mail). You will receive confirmation of shipment thereof and you also will be able to track its status within Poland through eMonitoring and systems of certain foreign operators.

What if my shipment doesn’t clear customs?

This happens very rarely, but if your shipment is seized you’ll be able to choose between a full refund or a free reshipment.

When will my order be shipped?

Ordered are shipped on Monday through Friday excluding holidays. Any orders that are received before 11 AM (UTC +1) will go out the same day.

Tracking

All orders are shipped tracked. A tracking number will be provided to you as soon as your order has been shipped out of our warehouse.

Will I be Charged Customs or Duties?

Packages sent internationally may be subject to additional fees or taxes depending on the location (orders from outside EU). Check with local authorities to determine what fees may be assessed and how much you can expect to pay in customs.

How long will it take to get my package?

Usually for orders inside EU delivery time is 4-6 working days. Orders outside EU take 6-14 working days to be delivered.

Do you ship on the weekends?

We DO NOT ship on weekends. Orders purchased after 11AM UTC+01:00 TIME on Friday will be  shipped on the following non-holiday business day.